.sales-shell{width:min(1440px,94vw);margin:36px auto 64px}.sales-heading{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:22px}.sales-heading h1{margin:4px 0 8px;font:750 32px Manrope,sans-serif}.sales-heading .eyebrow{font-size:10px;letter-spacing:.18em;font-weight:700;color:var(--green);margin:0}.sales-heading .card-sub{margin:0}.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:18px 0}.metric-card{background:#fff;border:1px solid var(--line);border-radius:12px;padding:18px}.metric-card span,.metric-card b{display:block}.metric-card span{color:var(--muted);font-size:12px}.metric-card b{font:700 24px Manrope,sans-serif;margin-top:8px}.queue-card{padding:22px}.queue-heading{display:flex;justify-content:space-between;align-items:start;gap:20px;margin-bottom:15px}.queue-heading h2{margin:0 0 5px;font:700 20px Manrope,sans-serif}.queue-heading p{margin:0}.filters{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.filters label{font-size:11px;color:var(--muted)}.filters select{border:1px solid var(--line);border-radius:8px;padding:9px;background:#fff;color:var(--ink)}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:9px}table{width:100%;min-width:1140px;border-collapse:collapse;background:#fff}th,td{text-align:left;vertical-align:top;padding:12px 10px;border-bottom:1px solid var(--line);font-size:11px;line-height:1.5}th{position:sticky;top:0;background:#f7f8f4;color:#54645d;font-size:10px;letter-spacing:.04em;z-index:1}td small{display:block;color:var(--muted);margin-top:4px;font-size:10px;max-width:180px;overflow-wrap:anywhere}.blocker{color:#8a4b36!important}.stage-pill{display:inline-block;border-radius:20px;padding:3px 8px;background:#eff3ee}.priority{display:inline-block;border-radius:20px;padding:3px 8px}.priority.high{color:#873d25;background:#fff0e9}.priority.medium{color:#7d5e16;background:#fff7dd}.priority.low{color:#426457;background:#edf5ef}.queued{color:var(--green);font-weight:700}.handoff{padding:5px 8px;border:1px solid #c5d9cb;border-radius:7px;background:#f5faf6}.demo-note{margin:16px 4px;color:var(--muted);font-size:11px;line-height:1.6}@media(max-width:760px){.sales-shell{margin:24px auto}.sales-heading,.queue-heading{align-items:stretch;flex-direction:column}.metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.queue-card{padding:14px}.filters{display:grid;grid-template-columns:auto 1fr}.sales-heading h1{font-size:26px}}
.metrics{grid-template-columns:repeat(5,minmax(0,1fr))}.support-queue{margin-top:18px}@media(max-width:900px){.metrics{grid-template-columns:repeat(3,minmax(0,1fr))}}

.support-message{white-space:pre-wrap;overflow-wrap:anywhere;min-width:200px;max-width:340px;margin-top:8px;font-size:13px;line-height:1.5;color:#234}

.staff-login{max-width:600px;margin:30px auto;padding:24px}.staff-login .btn{margin-top:16px}.support-reply-form{min-width:240px;display:grid;gap:10px}.support-reply{margin-top:12px;border-left:3px solid #075c48;padding:8px;background:#edf5ef;white-space:pre-wrap;overflow-wrap:anywhere}.support-reply p{margin:6px 0}.support-reply-form textarea{white-space:pre-wrap}
.operations-list{display:grid;gap:12px;margin-top:16px}.operation-order{overflow:hidden;border:1px solid var(--line);border-radius:11px;background:#fff}.operation-order>summary{display:flex;justify-content:space-between;align-items:center;gap:14px;padding:14px 16px;cursor:pointer;list-style-position:inside}.operation-order>summary::marker{color:var(--green)}.operation-order-id{font:700 12px Manrope,sans-serif;overflow-wrap:anywhere}.operation-stage{font-size:10px;white-space:normal}.operation-stage.review_required{color:#8a4b18;background:#fff3e6}.operation-stage.ready_for_scheduling{color:#176246;background:#eaf5ee}.operation-stage.installation_scheduled,.operation-stage.installation_in_progress,.operation-stage.activation_pending,.operation-stage.installed{color:#265879;background:#edf5fb}.operation-stage.activated{color:#176246;background:#eaf5ee}.operation-stage.order_cancelled{color:#7d4141;background:#fbeeee}.operation-form{padding:16px;border-top:1px solid var(--line);background:#fcfdfb}.operation-hint,.operation-demo-note{margin:0 0 14px;color:var(--muted);font-size:11px;line-height:1.5}.operation-demo-note{margin:12px 0;color:#8a6a4a}.operation-fields{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:14px}.operation-fields .field-group{margin:0}.operation-date-field[hidden]{display:none}.operation-message-field{grid-column:1/-1}.operation-message-field textarea{resize:vertical;min-height:82px}.operation-form>.btn{min-width:190px}.operation-state-note,.empty-state{padding:15px 16px;margin:0;border-top:1px solid var(--line);background:#fafbf8;color:var(--muted);font-size:12px;line-height:1.5}.operation-state-note{color:#7c654d}.operation-order .hint{display:block;margin-top:6px}.operation-order .field:focus-visible,.operation-order button:focus-visible{outline:3px solid #c8e5d4;outline-offset:2px}@media(max-width:760px){.operation-order>summary{align-items:flex-start;flex-direction:column;gap:8px}.operation-fields{grid-template-columns:minmax(0,1fr)}.operation-message-field{grid-column:auto}.operation-form>.btn{width:100%}}